Customers at Jared’s Ace Hardware in Bishopville, S.C., know the store is pet-friendly, but recently the store took the concept to a whole new level, bringing in llamas, donkeys, goats and more. In September, store staff worked with a local …

The staff at Woodstock Hardware doesn’t want its customers to forget about the store during the holidays. And what better way to help them remember than by offering a holiday catalog full of store products that would be perfect in …

Most consumers head online or to toy stores when they’re looking for gifts for babies or toddlers. But the residents of Dubuque, Iowa, go to Steve’s Ace. It might seem a little odd to go to a hardware store for …

Recently, Brian Buswell, owner of All American Do it Center, talked with a contractor who wanted to buy an auger. The cost for the auger and bit would be about $1,500—a prohibitive price tag for a piece of equipment the …

Want to win a little extra cash, just in time for the holidays, and help your association, too? Participate in our Employee Compensation Survey and be entered to win one of two gift cards. Employee compensation isn’t just about pay …

When a customer comes in asking for a dead bolt, a well-trained employee will almost immediately start discussing the features and benefits of the locksets stocked in the store. But what if we told you that the ability to close …

When Gloria Martin stumbled across the website of a philanthropic organization that aims to provide dresses for underprivileged girls in different countries, she knew it was a cause she wanted to support. “When I read about the organization, Dress a …

At Nielson’s Building Center in Point Roberts, Wash., a belt sander is used for so much more than sanding. It’s the star of the company’s belt sander drag races, an event that’s become well-known throughout the community. In June, staff …