Click the picture to download a PDF of this story. Hardware Retailing staffers Kate Klein, Melanie Moul and Todd Taber contributed to this article. Winning Customers in a Price-Conscious Culture Many independent retail businesses have an image problem. Consumers often …

What Do Customers Think of Your Prices? Surveying shoppers about their perception of the prices at Palos Ace Hardware in Palos, Heights, Illinois, helped owner Dan Harris better understand what his customers think about his business’s prices and those of his competitors. …

Lowe’s has hired a second high-profile J.C. Penney executive, just two months after successfully recruiting the department store chain’s CEO. On July 20, Lowe’s named Joseph M. McFarland III as executive vice president of stores, effective Aug. 15. He will oversee Lowe’s …

Mark Schulein had just become a local business owner when a storm dumped torrential rain on the north shore of the Hawaiian island of Kauai. Schulein and business partner Matt Fales bought Island Ace Hardware in March in Princeville, which …

PRO Group Inc. recently hosted its Group Merchandising Conference in Atlanta, facilitating more than 1,600 meetings between vendors and member distributors. Conference attendees built new business relationships by discussing new products, taking advantage of conference specials and connecting at networking events, …

The 17th annual Taiwan Hardware Show will be hosting hardware buyers from around the world and is expanding its programs for attendees from other countries. The event, which is scheduled for Oct. 17-19 in Taichung, Taiwan, will feature 450 exhibitors …

Ace Hardware Corp. has announced expansion plans for its retail support center in West Jefferson, Ohio, as part of the co-op’s plans to grow and restructure its distribution network. The renovations will add more than 300,000 square feet to the …

The store is located on a busy street downtown in New Braunfels, Texas, and it’s unmistakably from another era. If you walk through Henne Hardware’s door, you will see that you can buy the essential hardware products you’d expect of …