Click the picture to download a PDF of this story. By Kate Klein, kklein@nrha.org Prices and product quality are a big deal to consumers, but positive interactions with employees are also highly important for keeping them loyal, according to research from PwC. Accounting …
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Click the picture to download a PDF of this story. By Kate Klein, kklein@nrha.org My favorite 2-year-old boy says “Wow!” more than anyone I’ve ever met. Ducks in the yard, beads the size of pinheads, electrical outlets and shadows mesmerize him. Take some …
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The North American Retail Hardware Association (NRHA) conducts research every year to gauge the health of the independent home improvement sector and provide retailers with benchmarking tools and insight into topics ranging from employee benefits to tariffs. How can you …
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Click the picture to download a PDF of this story. Do you know what your big-box competitors are up to? What are they good at? What don’t they do well? Regularly visiting other retail outlets should be part of your competitive strategy …
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Big-box stores, including Target and Kohl’s, are looking for new ways to compete for tens of thousands of seasonal workers, the Chicago Tribune reports. “A strong economy has retailers expecting a busy holiday shopping season, but with unemployment near historic lows, …
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Zettler Hardware’s parent business opened in 1844, and its ability to adapt to the times has kept the company alive through changes that were tumultuous for retail and the country itself. Founder John Jacob Zettler was an early settler in …
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Amazon’s value recently reached a new height, with increased stock prices making the retailer a $1 trillion company. The e-commerce giant is the second American company to achieve a $1 trillion value, hitting that milestone after Apple in August, The …
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Sears is continuing to grow its partnership with Amazon, expanding its tire business by providing installation and balancing for any tires bought through the online retailer. Sears began working with Amazon in May in 47 auto centers, but now installs …
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