Health insurance is a hot topic. Because the Jan. 1 renewal deadline is quickly approaching, the North American Retail Hardware Association (NRHA) and Hardware Retailing spoke with Bob Chiesa, president and CEO of Custom Benefits Insurance Group Inc., to learn …

Take this survey to help the North American Retail Hardware Association (NRHA) determine if independent retailers’ online presence and use of online platforms meet customer expectations. When you finish the survey, you’ll be entered to win one of five $100 Visa …

The North American Retail Hardware Association (NRHA) recently released the 2017 Cost of Doing Business Study, a financial resource to help your compare your business to other retailers in the industry. In order to help you better understand and use …

Click the picture to download a PDF of this story. From August 2016 to July 2017, I lived in, worked remotely from and explored 10 countries and 12 cities with 70 people through a program called Remote Year. At the beginning of …

High-performance independent home improvement retailers will discuss industry economic conditions, obstacles to growth, technology usage and the next generation of leaders during the 2017 North American Retail Hardware Association (NRHA) State of Independents Conference. Sponsored by the National Hardware Show®, …

Data from the 2017 Cost of Doing Business Study shows that at a typical independent home improvement store, the average customer spends $22 per transaction. At a high-profit store, that number jumps to $30 per sale. When was the last time …

Click the picture to download a PDF of this story. By Hilary Welter, hwelter@nrha.org My name is Hilary Welter, and I just finished living out of a suitcase for 12 months. Over the past year, I had the opportunity to do …

Click the picture to download a PDF of this story. Grab your smartphone, open the Facebook app and start scrolling. Within a few seconds, you’ll see multiple advertisements from companies you likely have some connection with. Maybe you visited their …