If you’re new to social media, digital advertising or marketing in general, digging in on a project can be intimidating. You may find yourself asking, “Where do I start?” To gather some ideas, Hardware Retailing spoke to Meag Shaffer, executive …

Former honoree James Cabirac hopes the next class of the North American Retail Hardware Association’s (NRHA) Young Retailer of the Year program is ready to hit the ground running. Cabirac, owner of Kief Hardware in Cut Off, Louisiana, is the only …

Investing in leadership training can take your top-performers to the next level. With 15 years of professional experience in the home improvement industry, Jim Rivas was hired as a store manager by Friedman’s Home Improvement, a four-store independent retail company …

Everyone knows properly training a new hire is critical. What retailers may not realize is that it’s equally important to continue training for employees of all levels throughout their careers. In addition to staying up to date on product knowledge …

The North American Retail Hardware Association (NRHA) is currently accepting nominations for the 22nd annual Young Retailer of the Year program. The program identifies and promotes the next generation of aspiring home improvement retailers and recognizes individual achievements in the …

If you’re like most retailers, you may often ask yourself how you can attract more millennial customers to your business. This generation is often generalized in broad strokes and described using negative words like lazy, entitled and delusional. However, millennial …

It’s no secret that for independent retailers, being present in the digital space is crucial to remain competitive. According to research presented at the 2017 State of Independents Conference, 65 percent of consumers say that if an item is available …