For years, Loren Edelman has sold hardware supplies out of a cramped 3,000-square-foot space in Sabetha, Kan. Now, he’s in the middle of a big investment to build a new 12,000-square-foot store over the top of the old building. See …
Read More »Amanda Bell
Zettler Hardware and Garden from the Ground Up
When John Zettler and his son Mike discovered there was a wide open market for hardware in Powell, Ohio, they decided to build a brand new 20,000-square-foot store. It’s their fourth store in the Columbus, Ohio, area. Join us for …
Read More »Taking Off the Green-Tinted Glasses
NRHA conducted consumer research with over 250 surveys across the country to hear from the people driving the eco-friendly trend. In this presentation, you’ll learn how concerned consumers are about the eco-friendliness of products and what influences them to buy green. Click …
Read More »What Matters to Customers
What Matters to Customers is a market study that measures the success of family-owned retail hardware stores in meeting customer expectations. It defines those expectations and pinpoints the reasons customers choose hardware stores in preference to big-box home improvement centers. To read the …
Read More »2005 Employee Compensation Study
The Employee Compensation Report presents data on employment, wages and benefits in the retail hardware/home improvement industry. It includes employee productivity data from the most recent North American Retail Hardware Association (NRHA) and the Home Center Institute’s (HCI) cost of doing business survey, …
Read More »Winning Retail Strategies
Retail Strategies for the 21st Century: Competing with the Big Boxes is a research study that details strategies and tactics independent hardware retailers can implement to co-exist with big box home improvement centers. During the year-long project, nearly 350 hardware store owners and …
Read More »Merchandising for Profit
This report outlines the implications for the retail hardware/home improvement industry that come from a 2002 merchandising study by the Russell R. Mueller Retail Hardware Research Foundation. It builds on a 1989 baseline merchandising study which established industry benchmarks for merchandising techniques. Click here to view the …
Read More »