Hardware Retailing The Industry's Source for Insights and Information
On June 15 and 16, Target locations across the U.S. were hit by POS outages that impeded sales and frustrated customers, reports the Star Tribune.
Bar scanners stopped working for several hours on Saturday, causing cashiers to enter barcodes by hand, in turn causing lines of customers, according to the report.
“The temporary outage … was the result of an internal technology issue that lasted for approximately two hours,” says Target spokesperson Katie Boylan. “Our technology team worked quickly to identify and fix the issue, and we apologize for the inconvenience and frustration this caused for our guests.”
The company clarified the outage was not the result of a hack and its website was not affected by any outages. No customer data was compromised, Boylan says.
On June 16, an unrelated credit card processing issue prevented credit card payments for roughly 90 minutes, CNBC reports.
On June 17, Target stocks fell nearly 2 percent at their lowest point.
According to CNBC, the average Target location has more than 20 cash registers and brings in roughly $40 million annually, or about $100,000 in daily sales.
In January, Target announced it would begin accepting Apple Pay, a digital payment method that uses credit card information stored on Apple devices.
