Hardware Retailing The Industry's Source for Insights and Information
You work hard every day to propel your business forward, and one crucial element to ensure continuous improvement is to invest in leadership training for your top performers.
There are a variety of books, online resources and industry training opportunities available. However, your trade association, the North American Retail Hardware Association (NRHA), offers two in-depth industry-specific leadership training programs under its Retail Leadership Institute (RLI).
Whether you have an employee who is just starting their leadership journey or someone you are ready to hand the business over to, the following NRHA programs can help you invest in your team, business and future and ultimately reach your business goals.
NRHA Foundations of Leadership Program
This online program is a 16-week introductory leadership course designed to teach employees who are new to management about key concepts of leadership and personal development.
Who should attend?
- Employees who are looking to improve basic leadership skills.
- New store managers, assistant managers and supervisors who want to build better, more engaged teams.
What will they learn?
- Leadership styles through several assessment tests and how to develop leadership skills based on those styles.
- Best practices in communication and problem-solving and how to build and develop teams.
How do you benefit?
- Stronger teams, which improve employee retention and reduce turnover.
- Managers participate online while still maintaining day-to-day duties.
- Employees who are better able to lead and manage others.
For more information, click here. To sign up for the next course, click here.
NRHA Retail Management Certification Program
This program is a six-month college-level course designed to teach key employees, future owners and new owners industry-focused business practices across all areas of running and operating a hardware, lumber or home improvement business.
Who should attend?
- Next-generation leaders and owners who have experience in the business and leading teams.
- Store managers, general managers, directors of operations, human resources managers and other key personnel.
What will they learn?
- How to plan, implement and manage real-world business improvement projects.
- Skills in areas such as finance and accounting, operations, customer service, sales, marketing, applied business strategy, leadership, technology and more.
How do you benefit?
- Instructor-guided business improvement projects can have an immediate bottom-line impact.
- Your employee gains a network of peers, experts and retailers to share ideas and best practices.
- More confident employees who have the skills to run the business.
For more information, click here.
