Tag Archives: research

E-commerce continues to grow and contribute to future retail success, but how much does online purchasing affect the home improvement retail environment? Below is data gathered from NetWorld Media Group’s 2015 Retail Future Trends, which analyzes the different retail categories consumers prefer to …

In the September issue of Hardware Retailing magazine, we gathered data from consumers, retailers and industry organizations to provide a clear view of five trends in the outdoor living category. As mentioned in the story, more consumers are expanding their …

Consumers are paying attention to retailers’ stories and backgrounds. Before making purchasing decisions they are asking questions such as, “Is this store locally owned?” and, “Does it put money into corporate pockets or my community?” In a recent poll, Hardware Retailing …

NRHA’s 2015 Cost of Doing Business Study is now available! This study has been conducted annually for the last 98 years and provides detailed financial information from hardware stores, home centers and lumber/building material outlets. This year, more than 1,000 stores …

The prices on home improvement products are growing, and so are retailers’ efforts to keep those prices competitive and retain customers. Price continues to be a key factor consumers consider when choosing where to shop. Over the years, product pricing has …

Outdoor living is a growing category for retailers, as more consumers are putting emphasis on their outdoor living areas. Homeowners are renovating and adding to their patios to create entertaining, eating and living spaces that add more functional square footage. To better …

Providing excellent in-store service is crucial to your business because competitors can often offer comparable pricing and possibly wider product selections. Good customer service is so important that 85 percent of consumers say they will go elsewhere if they visit …

The shop-local movement is sweeping neighborhoods and Main Streets across America. Many consumers are starting to understand the benefits small businesses provide their hometowns, and they are shopping at local stores for that reason. Therefore, it is important to share …