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On the Web: November 2023

There’s much more to discover from the November edition of Hardware Retailing. Browse the links below to uncover new innovations, trends and resources to lead your operation to success.

Building a Top-Tier Website
While having a website is a good first step in expanding your digital presence, on Page 22 three retailers share their best practices for making your website work harder to engage with customers and broaden your digital horizons. Plus, discover other ways to improve your digital footprint below.

Expand Your Google Presence
Learn how to take full advantage of your Google Business Profile to engage with customers and gain legitimacy with Google.

Reinvigorate Your Website
If you’re not regularly auditing your website, it can become tired and ineffective. Discover five signs your website needs a refresh and how to bring it up to date.

Strategy First
Independent retailers who aren’t in the digital space are missing a chance to meet consumers where they are. Discover guidance for creating a digital strategy.

Investing in Tech
Gain insights into how companies are using technology and how they plan to allocate future technology spending.

Tailored Amenities
Combining your hobbies and the needs of your community into one hyper local service can make your business a key service provider across a wide area.

Meet the Young Retailer of the Year Honorees
With a record 11 retailers, this year’s class of Young Retailer of the Year honorees proves the future of the independent channel is in good hands. In this episode, the third in the five-episode series, we’ll meet Austin Diehl and Katie Prus and hear about the ways they want to improve their operations and better serve customers.

About Lindsey Thompson

Lindsey joined the NHPA staff in 2021 as an associate editor for Hardware Retailing magazine. A native of Ohio, Lindsey earned a B.S. in journalism and minors in business and sociology from Ohio University. She loves spending time with her husband, two kids, two cats and one dog, as well as doing DIY projects around the house, going to concerts, boating and cheering on the Cleveland Indians.

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