To watch the full video, click here. With the unexpected passing of her father in 2010, Ytsma was thrust into a leadership position as the only family member working in the store. Her steady leadership helped guide the store through …
Read More »Whitney Daulton
Willow Yoder: 2013 Young Retailer of the Year
To watch the full video, click here. Since joining in 2005, Yoder has helped increase inventory productivity, gross margin and sales every year, growing sales by 13 percent in 2012 alone. As General Manager, Yoder’s cumulative store sales have grown …
Read More »Jesse Loucks: 2013 Young Retailer of the Year
To watch the full video, click here. Loucks’s determination to assess store needs and give customers what they want drove him to enhance the store’s sporting goods section, streamline the rental center and add an ammo section. His vision and …
Read More »Master the Details of Special Orders
Consider this advice from these retailers who have mastered special orders. Have someone take charge “Any employee can place an order on the special order list, but we have one person to do all the ordering and another to do …
Read More »Interview with Nate Faris, President, Faris Tree Consulting, Indianapolis
Nate Faris has always loved the outdoors, but he started his professional work with trees through Keep Indianapolis Beautiful, an organization that works with neighborhoods and corporate sponsors to plant trees in community improvement projects, in 2005. Now as a …
Read More »Improve Your Hiring Process
Questions to Ask Before You Start Hiring Gregg Gregory is a professional speaker and trainer, and as founder of TeamsRock, has helped businesses of all sizes find and keep top-notch employees. He suggests reviewing your own expectations of a new …
Read More »Questions to Ask Before You Start Hiring
Gregg Gregory is a professional speaker and trainer, and as founder of TeamsRock, has helped businesses of all sizes find and keep top-notch employees. He suggests reviewing your own expectations of a new employee and how you plan to find …
Read More »Doug Kooyman’s 14-Step Hiring Process
Doug Kooyman, owner of Kooyman Lumber in Pella, Iowa, uses a 14-step hiring process he and one of his employees developed several years ago. While sometimes he’ll modify the process based on the position for which he’s hiring, his 14 …
Read More »