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Walmart AI assistant

Walmart Launches AI Shopping Assistant for Customers

Walmart recently announced the launch of a new GenAI-powered shopping assistant, Sparky.

Using the smiling, “Ask Sparky” button in the Walmart app, Walmart customers can use Sparky to search for items, synthesize reviews and answer product questions.

Walmart also announced the tool will soon offer services like reordering frequently purchased products and booking services and will be able to better understand text, image, audio and video inputed from customers.

Sparky joins Walmart’s suite of AI-powered shopping capabilities, including search within the navigation bar, summaries of product reviews, product descriptions and product comparisons. 

About Annie Palmer

Annie joined the NHPA staff in 2024 as a content development coordinator on the editorial team. Annie was born and raised in the Indianapolis area and graduated from Lipscomb University with a B.B.A. in Marketing. Her favorite hobbies include baking, photography, traveling and visiting coffee shops.

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