Hardware Retailing The Industry's Source for Insights and Information
To say that Wal-Mart and Amazon have created a one-two power punch that fundamentally has reshaped the retail industry is part understatement and part duh. Wal-Mart has become the dominant bricks-and-mortar player, while Amazon is king online. Each has critics who blame its business practices for killing everything from mom-and-pop shops to big national chains. But experts say Wal-Mart’s and Amazon’s real strength comes from thinking beyond their core businesses. While other retailers try to perfect what they are doing, the two retail giants offer what might be the largest amalgam of services designed to meet as much of a customer’s daily needs as possible — on the cheap.
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