Hardware Retailing The Industry's Source for Insights and Information
Home maintenance and services are a crucial aspect of homeownership, impacting both the financial and functional well-being of a household. In its 2024 Home Services Study, the Home Improvement Retail Institute discovered that 35% of homeowners hired professionals to complete at least one home service over the previous 12 months.
The survey also found that the top four factors influencing homeowner choice of professionals to handle home maintenance. According to the survey, work quality and a strong reputation were the top two factors, followed by being licensed and insured and then price.
If you’re not yet a HIRI member, consider joining for enterprise-wide access to $1M+ annually in home improvement research. Learn more at HIRI.org/pricing. For additional insights, make plans to attend HIRI’s 2025 Home Improvement Insights Summit, October 22-23, in Chicago and open to non-members and members alike. Learn more and register at hirisummit.com.
