Hardware Retailing The Industry's Source for Insights and Information
Overall satisfaction with home improvement retailers has held steady in 2026, rising one point from 2025 to 672 (on a 1,000-point scale), according to the most recent JD Power 2026 U.S. Home Improvement Retailer Satisfaction Study. Shoppers noted higher satisfaction …
Read More »Pricing Concerns Weigh on Retailer Satisfaction
