At the True Value 2020 Spring Reunion, company leaders and independent retailers say the strategic investments True Value has made in recent years are beginning to blossom. Held Feb. 13-16 at the Ernest N. Morial Convention Center in New Orleans, …
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Watch: True Value Invites Retailers to 2020 Spring Reunion
True Value is inviting retailers to thrive at the 2020 Spring Reunion, held Feb. 13-16 in New Orleans. Click play on the video above to hear a special message from True Value president and CEO John Hartmann about why this …
Read More »True Value Appoints First Chief Commercial Officer
True Value has named a new member of its senior leadership team. Chris Kempa will now serve as chief commercial officer, reporting directly to True Value president and CEO John Hartmann. “Chris is an exceptional addition to True Value with …
Read More »7 Insights Into True Value’s Paint Strategy
At True Value’s 2019 Fall Reunion, division vice president of paint John Vanderpool shared with Hardware Retailing how the company is innovating its paint offering to boost sales for its retailers and provide a comprehensive customer experience. Learn more about …
Read More »Market Measure 2019: The Industry’s Annual Report
Click the picture to download a PDF of this story now. Though there has been a lot of hushed talk in recent months about the R-word looming on our economic horizon, economist opinions are certainly split about whether a recession …
Read More »2019 Home Improvement Headlines
2019 was a year full of home improvement headlines, including new leadership, new services and new possibilities for the channel. Review 2019 home improvement headlines to get a fuller picture of the year using the links below. *** December 2018 …
Read More »Inside True Value’s $150M Supply Chain Investment
Last month, True Value opened its newest regional distribution center (RDC), a major component of the company’s $150 million investment in modernizing its supply chain to best serve independent retailers. The 1 million-square-foot hub facility is located in Wilkes-Barre, Pennsylvania, …
Read More »True Value Ranks No. 1 in National Customer Service Poll
Hardline wholesaler True Value has topped Newsweek’s 2020 list of America’s Best Customer Service Brands in the “Home Improvement Stores” category. “True Value retailers are winning where it matters most: with customers,” says John Hartmann, president and CEO of True …
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