Soft skills, such as communication and teamwork, are crucial for employees in a retail setting working face-to-face with customers. Those same skills are also important when interacting with customers digitally, whether that’s managing a social media channel, taking online orders, …
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Leadership Series: The Value of Communication in Management
In this three-part series, we will highlight the lessons retailers have learned from leadership development and management programs inside and outside the industry. In the first installment, we featured Mike French, who enrolled in Do it Best’s Leadership Development Institute. …
Read More »Improve Productivity Through Delegation
Are you one of those owners or managers who has trouble delegating responsibility to other employees? If so, then it’s likely you carry a high stress load and may never have enough time to get everything done. However, if you …
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