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On the afternoon of Saturday, June 18, Adrianna Karp was the manager on duty at the Cole Hardware Mission Street store, working on a few different tasks, when the smell of smoke caught her attention. “In our stores, we use radio …

In-store price matching from ads is now a thing of the past for Walmart shoppers. Historically, customers of the retail giant could present a competitors’ printed ad that displayed a lower price at checkout in order to get a discount. On …

On June 12, Walter Toole woke up early for work, unaware that a gunman had gone on a shooting rampage a few blocks from a hardware store Toole owns in Orlando, Florida. “My wife Patty woke me up and told me there …

Walmart and Visa’s conflict over credit cards has gotten bigger. Starting July 18, Walmart Canada will begin to phase out Visa as a credit card its retail stores accept, according to the company. A U.S. lawsuit Walmart filed against Visa this …

Everything higher than 2 feet off the floor is scorched or hardened into long plastic drips where it burned in Valley Supply Hardware during a recent fire set by arsonists. “It is a total loss. Everything is gone–computers, telephones, inventory,” …

When Pete’s Hardware first opened in 1926, the family business’ most frequent shoppers were chicken, rabbit and dairy farmers, as well as fruit growers. Today, the customer base has changed quite a bit, but 90 years later, the family business …

Sears Holdings is continuing to look for ways to improve its business after reporting ongoing financial losses, and the company’s board of directors has decided to look at alternative approaches to selling its popular Kenmore, Craftsman and DieHard brands. The retailer has not reported what specific changes …

Independent retailers from more than 50 countries gathered in Indianapolis over the past few days for the Do it Best Spring Market. Besides finding good deals, learning about new products and networking with other retailers, Do it Best Corp. and its …