On Monday, Ace Hardware Corp. announced it had finalized plans to acquire Spokane, Washington-based Jensen Distribution Services. This acquisition comes less than a year after Ace purchased Emery-Waterhouse of Maine. Hardware Retailing had the opportunity to speak with John Venhuizen, …
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Ace Acquires Jensen Distribution Services
Ace Hardware Corporation announced today it has acquired Jensen Distribution Services, a profitable 131-year-old distributor of hardlines goods. Founded in 1883, and based in Spokane, Washington, Jensen Distribution Services is a wholesale hardware distributor with approximately $150 million in wholesale …
Read More »Pay Attention to Mobile Pay in 2015
Many retailers and consumers will be helping grow the trend of mobile payments. Mobile payment options such as Apple Pay, Google Wallet and others are still relatively new services, but their use is expected to increase rapidly in the next few years, according to …
Read More »The Homes Millennials Buy
Millennials are the young homebuyers purchasing their first homes in the current housing market. About 75 percent of millennials who bought homes in the past two years were first-time buyers, according to the 2013 American Housing Survey. These millennial homebuyers, mostly …
Read More »Wal-Mart Allows Customers to Trade in Gift Cards From Other Stores Such as Lowe’s, Home Depot
As customers head out to make purchases with gift cards this holiday season, Wal-Mart is encouraging shoppers to trade gift cards from other stores for Wal-Mart cards instead. The retail giant is hosting a promotion to consumers with wallets full of gift card …
Read More »Protecting a Good Customer Experience
Company leaders are responsible for cultivating and preserving high customer service standards, and Ace Hardware offers some examples of how to do it, according to a recent article. “[I]f an employee, a group of employees, or maybe even the entire company is not …
Read More »Fraud Costs Multiply for Retailers
Retailers lost more than $3 per stolen dollar stolen in 2014, according to recent research. The cost of dealing with fraud, including stolen merchandise, bounced checks and unauthorized credit card transactions, came at a price of $3.08 per dollar stolen this …
Read More »Home Sales Dip in November
Sales of existing homes dropped in November. The decrease from October to November was 6.1 percent, with the market faltering in advance of the slower winter months. Sales of previously owned homes have hit their lowest level since May, according to a Forbes …
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