As customers head out to make purchases with gift cards this holiday season, Wal-Mart is encouraging shoppers to trade gift cards from other stores for Wal-Mart cards instead. The retail giant is hosting a promotion to consumers with wallets full of gift card …
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Protecting a Good Customer Experience
Company leaders are responsible for cultivating and preserving high customer service standards, and Ace Hardware offers some examples of how to do it, according to a recent article. “[I]f an employee, a group of employees, or maybe even the entire company is not …
Read More »Fraud Costs Multiply for Retailers
Retailers lost more than $3 per stolen dollar stolen in 2014, according to recent research. The cost of dealing with fraud, including stolen merchandise, bounced checks and unauthorized credit card transactions, came at a price of $3.08 per dollar stolen this …
Read More »Home Sales Dip in November
Sales of existing homes dropped in November. The decrease from October to November was 6.1 percent, with the market faltering in advance of the slower winter months. Sales of previously owned homes have hit their lowest level since May, according to a Forbes …
Read More »USA Today Honors Founder of Home Improvement Website
USA Today named the founder of a home improvement data website its first Entrepreneur of the Year. Editors from the publication chose to honor Porch.com founder Matt Ehrlichman, who started the website in 2013 as a tool for homeowners to find home improvement research …
Read More »Retailers Expect to Lose $3.8 Billion on Holiday Return Fraud
Retailers expect to lose nearly $4 billion this holiday season due to stolen merchandise being returned to stores, according to a recent survey. The National Retail Federation surveyed grocery, department, discount, specialty and small retailers to predict the loss of $3.8 billion to individual people …
Read More »Ace Hardware Partners with Spike TV on “Framework” Show
Ace Hardware will play a significant role in the upcoming Spike TV new original series, “Framework,” promoted as the first furniture-design competition series. Ace Hardware is providing the Ace Supply Station, a large hub located in the “Framework” workshop that will provide contestants with …
Read More »Store Using Challenge to Fund a Food Bank
Shoot a video of yourself biting a lemon, and a store in Colorado will donate $1 to a food bank. Starting two weeks ago, Windsor Ace Hardware, located in Windsor, Colorado, has been challenging community members and social media followers to take …
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