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To reach 120 years of service, Mans Lumber and Millwork president Doug Mans says you have to be able to adapt to changing circumstances, even if it means making difficult decisions in moments of crisis. The family business began as …

The employees at Petersburg Hardware in Petersburg, Indiana, have taken their roles as essential workers and community servants seriously. They have accommodated major changes to how their store serves customers and they have pulled together as a team to take …

The North American Retail Hardware Association (NRHA) is inviting independent retailers across North America to its second virtual town hall. This special session with NRHA representatives, retailers and channel partners will focus on how retailers are preparing their businesses for …

More than 3.5 million people filed for unemployment insurance the week ending April 25, according to new data from the U.S. Department of Labor. Since the middle of March, more than 30.3 million Americans, roughly 18 percent of the U.S. …

Before COVID-19, Costello’s Ace Hardware stores were filling around 10 online or phone orders per day. The health crisis has brought drastic changes. The online and phone orders began flooding in and haven’t slowed down since early March. Now the stores …

For more than four decades, Brinkmann’s True Value Hardware has adapted to serve their Long Island, New York, community. As COVID-19 pushes every retailer to consider new ways to serve, co-owner Ben Brinkmann recently made a much-appreciated donation to his …

President Trump has signed into law a $484 billion COVID-19 relief package, which will offer additional funds to hospitals for COVID-19 testing. Nearly $320 billion will also go to replenish the Paycheck Protection Program, which offers financial assistance to small …

The North American Retail Hardware Association (NRHA) is hosting a virtual town hall on Wednesday, April 22 at 4 p.m. EDT. This event is an opportunity for retailers to learn and share with others about their experiences serving their communities and …