Many major retailers, including big-box home improvement stores, are asking shoppers to wear masks in their stores to prevent the spread of COVID-19. Learn more about how Home Depot, Lowe’s and Walmart are approaching this new policy in their stores. …
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In the past few weeks, a spate of confrontations at retail establishments has made clear the importance of training your team to de-escalate potentially hostile situations. Helping employees at all levels calm customers and soothe situations can be a critical …
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Orgill, Inc. has announced it will be harnessing the latest in interactive meeting technology to make its upcoming e-Volution online buying event a more immersive and interactive experience for attendees. Orgill is partnering with Zoom, the industry leader in online …
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Following a postponement earlier this year, the National Hardware Show (NHS) has now cancelled its 2020 gathering, which was set to take place Sept. 1-3 in Las Vegas. Event organizers say the decision to cancel was made to prioritize the …
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spoga+gafa, the global lawn and garden showcase event, has postponed its previously scheduled 2020 event. Originally, the event was to take place in Cologne, Germany, Sept. 6-8, but will now be held May 30-June 1, 2021. Event organizers say going …
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Lowe’s president and CEO Marvin Ellison recently discussed how the big-box home improvement chain is adapting to serve customers during COVID-19, prioritize shopper safety and respond to nationwide social movements. Ellison was the latest guest in the National Retail Federation‘s …
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To understand how COVID-19, shelter-in-place restrictions and customers’ new expectations for safe, reliable home improvement shopping were impacting the industry, the North American Retail Hardware Association (NRHA) recently deployed the COVID-19 Business Impact Survey. In total, nearly 300 independent home …
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True Value Co. has announced the transition of its previously scheduled Fall 2020 Reunion to a virtual event. The Fall V-Union will take place Sept. 29-Oct. 1. Previously, True Value aimed for its Fall 2020 Reunion to be held in …
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