When a local man organized an event to show support for law enforcement, the staff at Johnsons Home & Garden in Maple Valley, Washington, was ready to help. The resident put a strip of blue tape on his vehicle to …
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Bingo Activity Gets Kids Involved
It’s usually difficult to get children to stand still for very long, but Kami Underdahl managed to do it… at least for a few minutes. The children in her store were playing Floor Bingo, one of the activities she created …
Read More »Promotions Driving More Back to School Sales
While it seems summer only just began, the start of school is less than a month away for many children. According to the National Retail Federation’s (NRF) latest Back-to-School Spending Survey, conducted by Prosper Insights & Analytics, it’s not too …
Read More »New Lowe’s TV Series to Feature DIY Blogger
As more consumers head online to stream television shows and watch video clips, Lowe’s is making sure to get in on the action. The big box retailer has a new streaming show, called The Weekender, which is a 10-part original series …
Read More »A Feathered Friend
Bering’s Hardware in Houston has a feathered employee near the key counter, and he’s popular. His name is Chainsaw, and he’s a 27-year-old yellow-naped Amazon parrot. The bird has lived at Bering’s for more than 20 years, and he attracts …
Read More »Networking Event Brings Business Leaders to Page Hardware
This past February, around the close of regular business on a Tuesday evening at Page Hardware and Appliance in Guilford, Connecticut, a crowd was just starting to arrive. The store, which just a few minutes earlier was bustling with shoppers …
Read More »Using Twitter to Provide Excellent Customer Service
Does your business have a Twitter account? Are you actively using the account? If not, it may be a missed opportunity to provide your customers excellent service. While all social media platforms, such as Facebook and Yelp, can be used …
Read More »Tracking How Your Business Performs on Social Media
Nearly nine in 10 independent home improvement businesses use social media, but only about 50 percent of them track their sites’ performance, according to a recent study from the North American Retail Hardware Association (NRHA). That means many retailers have no way to gauge their social media success, …
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