Tag Archives: profiles

Many stores offer new-residents packets that contain gift certificates and welcome notes to invite new neighbors into the store with hopes they’ll become new customers. But when you put together these offers, remember the client base you’re serving. Most of …

A few years ago, Charlie Gillman, owner of Gillman Do it Best Home Center, and his wife were shopping for a new mattress. They were having trouble finding exactly what they wanted, so when a Serta representative stopped at the …

When customers arrive asking for a big-box price match on hand and power tools, the first thing Robert Moore does is check the model number. “I am almost certain there will be a difference between what they sell and what we …

Rocky’s Ace Hardware, a family-owned business with 32 neighborhood-based stores, collected and delivered four tons of pet food along with beds, leashes, treats, toys and cleaning supplies to local animal shelters during its third annual Rocky’s Ace Hardware Pet Food …

“City hardware store survives despite bigger retail options.” So ran the headline last November in the local newspaper for Pottsville, Pa. (population 14,229). The story focused on the seemingly unlikely survival of Pottsville’s Centre Street Hardware, which had managed to …

ACO Hardware, Michigan’s largest independent home and hardware store chain located throughout the Detroit market and beyond, has plans to join Ace Hardware. ACO currently has 52 stores, all of which are located in Michigan. ACO, headquartered in Farmington Hills, …

The staff at Home Hardware & Variety knows all about animals—they sell chickens, ducks, lizards, chinchillas and more at their store in Overton, Nev. Overton is also home to the county fair, so store staff, with the help of a …

When tourists in Siren, Wis., need to get their cabins ready for the winter or opened up in the spring, they know Jenneman’s Hardware Hank will lend a hand. “We’re in a tourist area with a lot of lakes,” manager …