Tag Archives: profiles

Paul Gabbard hasn’t spent much time with a hammer. But he still has more than his fair share of construction knowledge. Gabbard, third-generation store owner of Malone Do it Best Lumber & Rental in Greenville, Ky., helped his father and …

Merchandising, at its most basic level, includes anything you do at your store to display and promote merchandise to your shoppers. That’s a pretty broad definition. But there are quite a few strategies to achieve success, making merchandising a full-time …

Customers who need ideas as they plan construction of their new homes know they can count on Hilltop Lumber. The Alexandria, Minn., location contains four idea houses within its show room, each featuring different types of siding and various styles …

When residents of Lake Wales, Fla., want to buy tickets to their local theater, they know where to go—and it’s surprisingly not where you might think. Instead of stopping in at a local box office, they stop by Cliff’s True …

Many stores offer new-residents packets that contain gift certificates and welcome notes to invite new neighbors into the store with hopes they’ll become new customers. But when you put together these offers, remember the client base you’re serving. Most of …

A few years ago, Charlie Gillman, owner of Gillman Do it Best Home Center, and his wife were shopping for a new mattress. They were having trouble finding exactly what they wanted, so when a Serta representative stopped at the …

When customers arrive asking for a big-box price match on hand and power tools, the first thing Robert Moore does is check the model number. “I am almost certain there will be a difference between what they sell and what we …

Rocky’s Ace Hardware, a family-owned business with 32 neighborhood-based stores, collected and delivered four tons of pet food along with beds, leashes, treats, toys and cleaning supplies to local animal shelters during its third annual Rocky’s Ace Hardware Pet Food …