NRHA recognized 36 products during the Retailers’ Choice Awards Ceremony at the National Hardware Show®, held at the Las Vegas Convention Center in Las Vegas. These products, which were specifically chosen by retailers as they scoured the show floor, are …
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To watch the full video, click here. Thom Ward, senior manager, product development, gives viewers a tour of Char-Broil’s new and innovative products on display at the National Hardware Show. For more from Char-Broil, visit www.charbroil.com.
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By Michael Bergdahl, author and business consultant Isn’t it ironic that it takes years to build a great customer relationship, but only moments to tear one apart? Below are several of the most common customer service mistakes companies make. The …
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To watch the full video, click here. Dan Tratensek comes to you live from under the sea. Dan specifically sought out these new products as a way to help you differentiate your product assortments. We hope you love these fun …
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To watch the full video, click here. Dan Tratensek takes a break from building the Tratensek survival hut out in the forest to present his favorite products from the month. From folding shovels to camp aprons, these new products lend …
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To watch the full video, click here. Whether it’s groceries and skin care or bridal gifts and sporting goods, more home improvement retailers are diversifying their assortments through non-traditional home improvement niches. This highly visual webcast will explore unique categories …
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To watch the full video, click here. As the race for customer service gets harder, independent retailers must think of creative ways to differentiate their stores. In this month’s vlog, Managing Editor Jaime Koch walks you through her top five …
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To watch the full video, click here. Woodstock Do it Best Hardware store owner dedicates nearly 800 square feet of floor space to the housewares category, including Diane’s Kitchen, a cookware shop on the store’s second floor.
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