Independent retailers put great emphasis on providing fantastic customer service. When done correctly, this focus on making every customer feel welcome can yield great dividends across the spectrum of DIYers and pro plumbing customers. There’s a reason we all crave …
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4 Must-Have Elements of an Outdoor Kitchen
Click the picture to download a PDF of this story. By Renee Changnon, rchangnon@nrha.org Take It Outside The sun is shining, the birds are chirping and the smell of meat and vegetables cooking wafts through the air. This may seem like the scene …
Read More »How Smart Home Technology Is Taking On the Plumbing Category
Click the picture to download a PDF of this story. By Renee Changnon, rchangnon@nrha.org Get in Sink With Technology Imagine the home of the future five, 10 or 20 years from now. What do you see? If your vision doesn’t include …
Read More »Designers Talk About What’s New in Decorative Plumbing
To view a PDF of this story, click here. By Renee Changnon, rchangnon@nrha.org Sink In To Plumbing Designers Talk About What’s New in Decorative Plumbing “When a client is ready to update their bathroom, the first thing I want them to …
Read More »Six Ways to Sell More Plumbing
To keep customers coming back to shop your plumbing category, you know you need to have a fully stocked department and knowledgeable employees. But that’s not the sum total of what it takes to run a successful department. Successful retailers …
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