In September, Ryder System Inc. released its 2024 study, The Influence of Omnichannel Excellence on Consumer Behavior, which benchmarked consumer behaviors, preferences and expectations when shopping online. The study found that consumers want a mix of online and brick-and-mortar shopping …
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Home Depot Partners With Instacart
Home Depot and delivery service provider Instacart have announced a partnership. The new relationship will offer customers nationwide same-day delivery as fast as one hour from Home Depot’s nearly 2,000 store locations. Customers can now order a wide range of …
Read More »Consumers Spending More Money Per Trip, Shopping Less Often
A recent study by the The NPD Group found that the amount of money consumers are spending on each shopping trip or occasion is increasing, but the amount of times they are shopping overall is decreasing. When the pandemic first …
Read More »How to Be Successful with Buy Online, Pickup in Store
Home improvement retailers who talk about their competition these days inevitably include Amazon on the list. Fortunately, there are many ways to compete against this formidable retailer. One of the tactics many retailers are now pursuing is by offering a …
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