In September, Ryder System Inc. released its 2024 study, The Influence of Omnichannel Excellence on Consumer Behavior, which benchmarked consumer behaviors, preferences and expectations when shopping online. The study found that consumers want a mix of online and brick-and-mortar shopping …
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Recognizing excellence in omnichannel services, the Total Retail 2023 Top 100 Omnichannel Retailers list includes The Home Depot and Ace Hardware in the top 10. Ace Hardware tied for sixth place with Abercrombie & Fitch with a score of 80.5, …
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Learn From the Best: Hear from former execs of technology powerhouses Amazon and Google at the 2023 NHPA Independents Conference. Learn more at YourNHPA.org/conference. As retailers work to navigate the ever-changing technology landscape, a few trends are emerging they should …
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As retailers work to navigate the ever-changing technology landscape, a few trends are emerging that retailers should be aware of as they plan their own technology strategies. Steven Hummel, manager of market research for the Consumer Technology Association (CTA), the …
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Ace Hardware logged record online sales over the peak five-day holiday shopping weekend from Thanksgiving through Cyber Monday. Ace Hardware saw record single-day online sales on both Black Friday and Cyber Monday, fueled by strong demand for grills and smokers, …
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Total Retailer released its sixth annual Top 100 Omnichannel Retailers report, recognizing leading retailers and brands based on omnichannel criteria, including digital and physical channels that offer consumers the best, most seamless shopping experience between both channels. Ace Hardware was …
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Ace Hardware has announced that it has taken steps to strengthen its omnichannel shopping experience. Ace Hardware customers can now get unlimited three percent Daily Cash when they use Apple Card with Apple Pay for purchases in the Ace Hardware …
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Incisiv, one of the leading insights firms for consumer industry digital transformation leaders, recently released its Omnichannel Customer Service Index and named Ace Hardware as the top omnichannel customer service provider. The index assesses top retailers’ customer service experience and …
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