The North American Retail Hardware Association (NRHA) has released the only in-depth, industry-specific study on employee compensation. The new 2017 Employee Compensation Report is a benchmarking tool for independent home improvement retailers to use for general guidance as they assess their payroll …
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Insights From a 2-Time NRHA Award Honoree
Former honoree James Cabirac hopes the next class of the North American Retail Hardware Association’s (NRHA) Young Retailer of the Year program is ready to hit the ground running. Cabirac, owner of Kief Hardware in Cut Off, Louisiana, is the only …
Read More »How Leadership Training Impacted Jim Rivas
Investing in leadership training can take your top-performers to the next level. With 15 years of professional experience in the home improvement industry, Jim Rivas was hired as a store manager by Friedman’s Home Improvement, a four-store independent retail company …
Read More »5 Unexpected Outcomes of Employee Training
Everyone knows properly training a new hire is critical. What retailers may not realize is that it’s equally important to continue training for employees of all levels throughout their careers. In addition to staying up to date on product knowledge …
Read More »Retailers Find Value in Relationships That Defy Expectations
Click the picture to download a PDF of this story. Making friends as an adult can be challenging, and it’s often intimidating to be the first to break the ice at industry events. Creating lasting friendships with people who are …
Read More »2017 State of Independents Conference Explores Opportunities for Retailers
Click the image above to view a full PDF. Redefining Service If your business doesn’t have an online presence, you’re not prepared for the future. That sentiment was a strong takeaway from the North American Retail Hardware Association’s (NRHA) third annual …
Read More »The Latest on Payment Processing Technology
With technology rapidly developing, there are some major subjects related to payment processing that business owners need to be paying attention to as we enter the new year. To get clarification on some of the most talked about topics, Hardware Retailing …
Read More »NRHA Partner Offers Roadside Assistance
Business owners can now take advantage of a new roadside assistance protection plan designed specifically for independent home improvement retailers. North American Retail Hardware Association (NRHA) Business Services partner Member Insurance is now offering Member Roadside Assistance, which includes roadside protection …
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