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Tag Archives: nhpa

Enroll in NHPA’s Retail Management Certification Program

Retail Management Certification Program

The North American Hardware and Paint Association‘s (NHPA) Retail Management Certification Program is a six-month long, college-level course that prepares retailers with profit-focused store operations training. It is the industry’s premier management school and provides actionable training to help students …

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How NHPA Can Help You Create an Effective Training Program

Training Made Easy graphic

Friendly, competent, fast; that’s what customers want from their shopping experience. According to a 2020 poll by J.D. Power, home improvement retailers who rank highest in customer satisfaction are those who deliver knowledgeable customer service within two minutes or less. …

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Enroll in the Leading Your Team Course by May 1

Leading Your Team course

The deadline to apply for the North American Hardware and Paint Association’s (NHPA) Leading Your Team course, part of the Foundations of Leadership program, is fast approaching—apply by May 1.  Are you looking for ways to help managers or supervisors …

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Participate in the 2021 Cost of Doing Business Study

2021 Cost of Doing Business Study

Do you know how your operation stacks up compared to typical and high-profit operators in the industry?  The North American Hardware and Paint Association (NHPA) is now inviting hardware stores, home centers, lumberyards and paint and decorating retailers to participate in …

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Register Now: Learn to Lead Diverse Teams

lead diverse teams

Does your team reflect the diversity of the community you serve? Do you want to take steps toward hiring and leading a more diverse team? Then you’ll want to mark your calendar to attend the North American Hardware and Paint …

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