Knowing how you measure up to industry financial averages is crucial to evaluating your business. To help you benchmark your business and plan for the future, the North American Retail Hardware Association (NRHA) has once again compiled financial data from more …
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Customer service has long been one of the ways independent home improvement retailers differentiate themselves from their competitors. For many years now, retailers have turned to NRHA’s training courses to teach employees basic selling skills. Now, that course has an …
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The devastating floodwaters in Louisiana that killed more than a dozen people and heavily damaged thousands of homes and businesses in mid-August inspired a flood of another kind. Residents, businesses, churches and other organizations organized an outpouring of generosity. Home improvement retailers reacted quickly, …
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This week, Orgill Inc. announced plans to expand upon its network of distribution facilities with the addition of an approximately half-million-square-foot distribution center located in Post Falls, Idaho. Orgill has signed an agreement to acquire the facility and is expecting …
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This week, True Value Company announced its second quarter results for fiscal 2016, with gross billings of $585.1 million, up 2 percent or $11.4 million from the same period a year ago. The company also reported revenue of $438.7 million, …
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More consumers than ever are concerned about the chemicals found in everyday items inside their homes. To help relieve customers’ fears, Walmart is taking a stance by seeking to eliminate specific chemicals from thousands of products found on its store shelves. The company recently announced …
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One backpack and a suitcase – that’s what will hold my entire professional and personal life for the next 12 months. On Saturday, July 30, I board a plane to Lisbon, Portugal with a one-way ticket in my hand. This will …
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Amazon has grown to a stock market value that places it among the top 10 biggest companies in the U.S., and is on its way from No. 6 in size toward No. 1, according to a recent report. The retailer has …
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Hardware Retailing The Industry's Source for Insights and Information
