Home improvement sales are still strong compared to 2019, the latest U.S. retail sales data from the U.S. Census Bureau shows. In August, home improvement sales (NAICS 444) stood at a seasonally unadjusted rate of $37.4 billion, up 12 percent …
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As Home Depot executes a $1.2 billion supply chain investment, the National Retail Federation recently interviewed Stephanie Smith, the company’s senior vice president of supply chain. Read on for insights into the big-box retailer’s efforts to strengthen its supply chain. …
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In the past few weeks, a spate of confrontations at retail establishments has made clear the importance of training your team to de-escalate potentially hostile situations. Helping employees at all levels calm customers and soothe situations can be a critical …
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Lowe’s president and CEO Marvin Ellison recently discussed how the big-box home improvement chain is adapting to serve customers during COVID-19, prioritize shopper safety and respond to nationwide social movements. Ellison was the latest guest in the National Retail Federation‘s …
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As part of its continuing Retail Leadership webinar series, the National Retail Federation invited Hal Lawton, president and CEO of Tractor Supply Co., to discuss how his company is adapting to a new retail landscape and quickly shifting customer expectations. …
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The National Retail Federation has released guidance for all retailers as cities, states and provinces begin to relax some COVID-19 restrictions. Called Operation Open Doors, the plan offers helpful insight into how to implement safe social distancing protocols and how …
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Adam Lukoskie of the National Retail Federation (NRF) is a leader within the NRF Foundation, which offers RISE Up, a training program designed to help people develop the skills to build careers in retail businesses of all types. Lukoskie provides …
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For many home improvement retailers, organized retail crime is becoming a costly problem, a new report from CNBC says. Retailers like Home Depot are now spending more to deter theft and are also working with local law enforcement to prosecute …
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