Hardware Retailing The Industry's Source for Insights and Information
Ace Hardware and Menards recently earned the highest scores in the customer experience (CX) category in Market Force Information’s 2025 Home Improvement Retail Benchmark Study. The two companies outperformed national big box competitors on factors surrounding loyalty, including helpful staff, …
Read More »Ace Hardware and Menards Lead 2025 Home Improvement Customer Experience, Customer Loyalty Benchmarks
