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Tag Archives: john venhuizen

Ace Hardware, True Value Top Customer Satisfaction Poll

J.D. Power

Research firm J.D. Power has released its 2019 Home Improvement Retailer Satisfaction Study, and Ace Hardware and True Value have tied for first place for overall customer satisfaction. The survey gathered data from 2,433 customers who purchased a home improvement …

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Retail Leaders Discuss Impact of Tariffs

trade

Recently, tariffs on goods entering the U.S. have been hot topics in retail. No matter which industry a business operates within, tariff implementations are causing ripple effects on suppliers and shoppers alike. Retail leaders from some of the U.S.’s best-known …

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Ace Hardware on Getting ‘Faster Than Amazon’

Ace Hardware

The Ace Hardware Fall 2018 Convention & Exhibits started Thursday with stories of retailers’ successes and generosity—and a promise from president and CEO John Venhuizen to improve the co-op’s logistics performance. Venhuizen spoke at the convention’s general session, which kicked …

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