Since the mid-1990s, Amazon.com has evolved from an online bookstore to the e-commerce giant that has in many ways forced brick-and-mortar businesses to change the way they do business in the U.S. Additionally, Amazon has found its footing globally, establishing a presence in several countries …
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To view a PDF of this story, click here. In an interview with Hardware Retailing, Jim Robisch of The Farnsworth Group discusses how retailers must not lose sight of the importance of in-store customer experiences while trying to compete against …
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Central Network Retail Group (CNRG), a multiformat, multibrand retailer that operates stores in 11 states, is buying McLendon Hardware. The fourth generation of the McLendon family currently owns McLendon Hardware, which has seven stores in Washington state. CNRG currently operates 90 hardware stores, home …
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To view a PDF of this story, click here. The Industry’s Two Largest Retail Associations Forge Closer Ties In early February, the North American Retail Hardware Association (NRHA) and the Paint and Decorating Retailers Association (PDRA) released a joint announcement …
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See Something, Say Something In mid-September, three men entered Lyell Crest True Value and bought pipe caps, pipe nipples, cable ties, roofing nails, electrical tape, timers, wooden matches and wire. At the checkout counter, the trio asked the cashier if …
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To view a PDF of this story, click here. In the June 1968 issue of the magazine, then-managing editor John J. Sullivan tried his hand at shoplifting from a few independent stores, just to see how easy it was to …
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To view a PDF of this story, click here. Leadership Quest One of the key roles of the North American Retail Hardware Association (NRHA) is to bring together independent home improvement retailers, regardless of wholesale affiliation or business size, to …
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As the end of the year approaches, one item on your to-do list should be reviewing your company’s health insurance plan in preparation for the Jan. 1 renewal deadline. Health insurance-related laws and regulations are constantly changing. Moving into 2017, …
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