See Something, Say Something In mid-September, three men entered Lyell Crest True Value and bought pipe caps, pipe nipples, cable ties, roofing nails, electrical tape, timers, wooden matches and wire. At the checkout counter, the trio asked the cashier if …
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Through the Eyes of a Shoplifter
To view a PDF of this story, click here. In the June 1968 issue of the magazine, then-managing editor John J. Sullivan tried his hand at shoplifting from a few independent stores, just to see how easy it was to …
Read More »Retail Leadership Institute Focuses on the Next Generation
To view a PDF of this story, click here. Leadership Quest One of the key roles of the North American Retail Hardware Association (NRHA) is to bring together independent home improvement retailers, regardless of wholesale affiliation or business size, to …
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