Design services are a convenient entry point for customers and provide retailers another way to guide customers through home improvement projects and fulfill their design dreams. When executed correctly, these services boost sales and set operations apart from other businesses. …
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Hardware Store Caters to Bicycle Enthusiasts
With some fine-tuning and (literal) elbow grease, Highland Hardware & Bike Shop evolved from a mom-and-pop shop into the full-service hardware store and bike shop it is today. The business opened in 1946 in Holyoke, Massachusetts, and was originally called …
Read More »How To Establish and Maintain a Culture of Giving Feedback
If you’re like many managers, you may suffer from feedback phobia. It’s easy to tell employees “nice job” when they do something right, but it’s harder to ask them to fix something they’re doing wrong. Put off that conversation too …
Read More »What Are You Teching About?
BOPIS. AR. VR. Technology available to retailers can feel like an alphabet soup of terms, and it can be difficult to sort out what each term means and how it can benefit your operation. Below, Hardware Retailing offers a brief …
Read More »Engaging With Young Entrepreneurs
Sitting in the front of the parking lot of Tecumseh Home Hardware Building Center Store in Tecumseh, Ontario, is a hot dog stand that offers an opportunity for young entrepreneurs to test out the waters of owning a small business. …
Read More »New Products – August 2022
Gasoline Can No-Spill’s new 5 Gallon Fuel Can with ViewStripe™ features front and back windows to show users how much fuel remains in the can. This feature can also be found on No-Spill’s 1.25- and 2.5-gallon models. All No-Spill Portable …
Read More »How Chatbots Can Assist Your Operation
According to Insider Intelligence, a research firm that analyzes digital opportunities, by 2024 consumer retail spend via chatbots will reach $142 billion worldwide—a sharp increase from the $2.8 billion spent in 2019. With continuing staffing issues and increasing demand for …
Read More »On the Road: NHPA Tours Stores in Copenhagen
Representatives for the North American Hardware and Paint Association (NHPA) are taking the association on the road—in stores and on industry show floors in the U.S. and Canada, and even further abroad. NHPA chief operating officer and publisher Dan Tratensek …
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