Tag Archives: Hassett Hardware

In a retail world where customers are increasingly diverse and technology is changing by the second, adaptation is key. Change was the dominant theme of the North American Retail Hardware Association (NRHA) State of Independents Conference, which brought together innovative …

Every workplace has its own unique culture: the shared values and actions that guide each business and influence how customers and the outside world view it. When employers honestly assess their workplace culture, take steps to address long-standing issues and …

In the January issue of Hardware Retailing, you read how Hassett Hardware and Friedman’s Home Improvement took steps to evaluate and improve their workplace culture. As each company united behind a single goal, teams grew closer and found new ways …

A company culture — the operation’s work atmosphere and core values—are critical for customer and employee satisfaction. Research from global research firm PwC reinforces why. A good company culture impacts employee performance, job satisfaction and loyalty, according to PwC. And …

Click the picture to download a PDF of this story. 5-Star Employees How do you create a thriving business? What are the traits of great employees who stand out within a team? Hardware Retailing spoke with successful retailers to discover …

An industrywide concern for independent home improvement retailers is the ability to find employees who are excited about their job, have a strong work ethic and want to have a long-term career in retailing. Hardware Retailing recently highlighted employees at …