Click the picture to download a PDF of this story. By Kate Klein, kklein@nrha.org Growth on the Horizon The home improvement sector is outstripping the growth of the overall retail industry—and independent retailers are finding creative and ambitious strategies to fight off …
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The North American Retail Hardware Association (NRHA) hosted its annual State of Independents Conference on Dec. 6 in Chicago, showcasing successful stories of growth from independent operators within the home improvement industry. The event was an opportunity for independent retailers, …
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What are you doing to grow your business? The 2018 NRHA State of Independents Conference is all about growth. The North American Retail Hardware Association (NRHA) is presenting the one-day event, which is slated for Dec. 6 in Chicago, to give attendees …
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Click the picture to download a PDF of this story. Earlier this year, outdoor apparel retailer L.L. Bean converted its no-questions-asked lifetime return policy to a one-year policy, receipt required. In a letter dated Feb. 9 on the company’s Facebook …
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Click the picture to download a PDF of this story. By Renee Changnon, rchangnon@nrha.org ‘If You Build It, They Will Come’ When a fire destroyed Marcus Lumber Co.’s shop buildings, lumber shed and delivery vehicles in 2004, the Leavitt family found a …
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