The Home Depot recently announced new AI-powered phone agents built with Google Cloud’s Gemini Enterprise for Customer Experience. Built to get customers the help they need faster, the agents allow customers to skip complicated phone menus and be able to …
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Walmart Continues OpenAI Partnership, Shifts Shopping Experience
Walmart is reworking its approach to AI-powered shopping as OpenAI shifts ChatGPT into product discovery, showing a reset in how agentic shopping will work. Walmart began its partnership with OpenAI in October 2025 and has enabled customers to make purchases …
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