Tag Archives: forrester

Across grocery, pharmacy, home improvement and select other sectors, essential retailers are leading the way to reopen the world as we enter Phase 3 (“management”) of the COVID-19 pandemic. We estimate that this phase will last from now into early …

As e-commerce continues to grow in popularity among customers, a new study from the National Retail Federation and research firm Forrester shows that retailers are finding new ways to meet customer needs both online and offline. The State of Retailing …