Making an effort to welcome every customer that comes into the store, Steven Edele, the owner of Edele & Mertz Hardware in St. Louis, Missouri, is continuing the legacy of customer service his family started in 1912. “I truly …
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Messages on Stairs Draw Customers to Upstairs Shopping
With both their customers and employees in mind, Nowco Home Hardware dealer-owners Deanna and Tyler Nowochin embarked on a store remodeling project that added a new shopping destination for customers and office space for employees. Named The Loft, the new space in the Nowochin’s …
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