Tag Archives: contractors

Independent retailers put great emphasis on providing fantastic customer service. When done correctly, this focus on making every customer feel welcome can yield great dividends across the spectrum of DIYers and pro plumbing customers. There’s a reason we all crave …

  Click the picture to download a PDF of this story. By Chad Husted, chusted@nrha.org Feel the Power Contractors and professional tradespeople are often in a hurry. Theirs is a business where time very much equals money, and downtime due to …