To watch the full video, click here. With contradicting rumors flying around about home improvement big boxes it’s hard to tell whether these mega-chains are cannibalizing themselves or gaining consumer popularity through improved customer service. It’s time to give the …
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The Evolving Home Improvement Channel
To watch the full video, click here. Get in touch with the ins and outs of the distribution, manufacturing and retail segments of today’s evolving home improvement channel. Tune in for coverage on what’s going on within the industry’s largest …
Read More »2011 Market Measure: The Industry’s Annual Report
Market Measure is NRHA’s annual report on the state of the industry. This report is an essential tool for any channel of the home improvement sector and provides an in-depth overview on the past year in home improvement, as well …
Read More »What Matters to Customers
What Matters to Customers is a market study that measures the success of family-owned retail hardware stores in meeting customer expectations. It defines those expectations and pinpoints the reasons customers choose hardware stores in preference to big-box home improvement centers. To read the …
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