Lowe’s announced the launch of Mylow Companion, an AI tool aimed at improving customer service and accelerating associate onboarding using retail technology. The app provides quick access to product details, project advice and inventory information for sales floor associate devices. Lowe’s …
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HIRI Fast Facts: Professional Technology Trends
The Home Improvement Research Institute (HIRI) Contractor Technology Adoption in Home Improvement Report explores how cutting-edge technology is reshaping the home improvement industry. This study sheds light on the current state of technology adoption among home improvement professionals. AI Adoption According to …
Read More »James Hardie Launches AI Design Tool
James Hardie Building Products Inc., a subsidiary of James Hardie Industries, and Hover, a 3D property technology company, announced the launch of the AI design tool, Hardie™ Designer. With this technology, independent retailers who sell James Hardie products can help …
Read More »Retailer Implements Cutting-Edge AI Technology to Improve Customer Service
With an aptitude for technology and a desire to continually improve efficiencies across his operation’s seven stores, Hassett Hardware president Eric Hassett has been exploring the ways artificial intelligence (AI) can be used in the independent channel. Located in the …
Read More »Big Box Stores Launch AI Tools
The Home Depot and Lowe’s recently launched their respective AI tools to provide personalized assistance in home improvement projects. Home Depot’s “Magic Apron” Home Depot is launching its suite of generative AI tools, named Magic Apron. The tools will help …
Read More »NRF’s Top 5 Retail Predictions for 2025
The National Retail Federation (NRF) recently released a list of 25 predictions for the retail industry in 2025. As independent hardware and paint retailers, here are the most significant predictions to prepare for this year. NRF predicts generative AI will …
Read More »AI Brings the Buzz at NRF 2025
Billed as “Retail’s Big Show,” NRF 2025 brought together the biggest names in retail for educational sessions, networking and product discovery. Hosted by the National Retail Federation (NFR), NRF 2025 took place in New York City from Jan. 12-14. John …
Read More »What You Need to Know About A.I.
In today’s digital age, the integration of artificial intelligence (AI) is revolutionizing industries across the board, and home improvement retail is no exception. With its ability to analyze vast amounts of data, streamline processes and personalize customer experiences, AI holds …
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