Hardware Retailing The Industry's Source for Insights and Information
J.D. Power recently released its 2023 U.S. Home Improvement Retailer Satisfaction StudySM, which measures customer satisfaction through five factors: staff and service, in-store experience, merchandise, online experience and price. Despite Amazon continuing to attract more home improvement customers, 87% of home improvement …
Read More »J.D. Power Releases 2023 U.S. Home Improvement Retailer Satisfaction Study
