Hardware Retailing The Industry's Source for Insights and Information
J.D. Power recently released its 2022 U.S. Home Improvement Retailer Satisfaction StudySM, which measures customer satisfaction through five factors: staff and service, in-store experience, merchandise, online experience and price. Despite supply chain challenges and other COVID-19-related issues, the study shows …
Read More »J.D. Power Releases 2022 U.S. Home Improvement Retailer Satisfaction Study
