With a whoosh, the 10 list issue of Hardware Retailing has returned. This year, we’re exploring all sides of the independent home improvement industry with a twist. You’ll be able to fly through these 10 lists, but you’ll come away …
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10 Ways to Defeat Winter’s Wrath
No matter where you do business, Old Man Winter will soon be knocking on your door. Whether that means a few nights with lows in the 60s or dozens of feet of snow outside your business, learning how you can …
Read More »10 Ways to Be a Shop-Local Superhero
In a retail world dominated by big boxes and online shopping, it’s important to remind customers that local shops still exist and brick-and-mortar stores have a vital place in this world. The shop-local movement shows the positive impact that buying …
Read More »10 Tips for Worldwide Success
It’s a bird, it’s a plane—it’s thousands of globe-trotting retailers in action! March 1-4, 2020, thousands of retailers, manufacturers and home improvement channel partners will gather at the 2020 EISENWARENMESSE International Hardware Fair (IHF) in Cologne, Germany. For international attendees, …
Read More »10 Ways Surveys Save the Day
Surveys can be vital tools to get customers’ feedback, verify employee training is working and encourage positive change. Russ Haswell from Medallia, a company that helps businesses collect and use customer and employee feedback, contributes insight into how surveys can …
Read More »10 Tips Every Sidekick Should Know
A business mentor can prove to be a superhero who offers wise advice, encourages you through your failures and teaches you by example. Being a sidekick to another retailer who is older, has more experience or excels in areas you …
Read More »10 Tactics to Boost Your Price Image
When competitors enter your territory, it’s tempting to wield price as the weapon of choice. However, an all-out price war rarely leaves a clear winner. You’re likely to sustain significant damage to your reputation if shoppers start to equate low …
Read More »10 Wins on Small Business Saturday
The holiday shopping season will be here before you know it. On Nov. 30, Small Business Saturday will draw millions of shoppers to independent retailers in their communities—and you won’t want to miss out. Here are 10 ways to capitalize …
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