Most independent retailers would say business is personal. Whether it’s stocking the shelves with the latest products or training employees to provide next-level customer service, retailers are doing more than lining their pockets. However, if a retailer isn’t aware of …

The Christmas shopping season should put retailers in a good mood, but it’s also a prime time for shoplifters to ply their trade. As stores get busy, it’s easier for a shoplifter to get lost in the crowd. Make sure …

The National Retail Federation offers the following loss-prevention tips for retailers during the holiday shopping season, which includes the days after Christmas when customers are spending their holiday cash and gift cards: Have your experienced staff members team up with …

NRHA’s Loss Prevention Program includes three separate modules covering internal theft prevention, external theft prevention and store safety. This training program is designed to help retail home improvement stores develop a safe and secure retail environment for both employees and …

Lumber Liquidators this month reported a boost in net sales during the fourth quarter of 2016, but the full year’s financial performance reflected woes that began in 2015. In 2015, investigations into the chemical contents of the flooring discounter’s Chinese-made laminate started major …

Loss prevention is top of mind year-round for most retailers, but businesses may be more susceptible to retail fraud now than ever before. The National Retail Federation (NRF) reported findings from the 2015 True Cost of Fraud Study from LexisNexis, which …

It’s annual report season, which means analysts and investors are poring over 10-Ks and other government filings to see who met expectations in 2023, who fell short and what’s to come in 2024. As an independent home improvement operator, you …